Hours of Operation:

• Office / Customer Service: Monday - Friday 8:00am – 4:30pm
• Warehouse: Monday - Friday 7:30am - 4:00pm

Accepted Methods of Payment:
We accept the following as methods of payment for invoices: Cash, Money Order, Cashier’s Check, Personal Check, Mastercard, Visa, & American Express.

Payment Terms:
Net 30 days on approved credit. No orders will be shipped on accounts with invoices over 60 days. Accounts will automatically be placed on COD status if the account goes beyond 90 days until a payment has been successfully processed. Each time a check does not clear the bank, a $30.00 "NSF" charge will be assessed. All credit card orders will be charged the day they are shipped and/or delivered to ensure payment.

Minimum Order:
There is no minimum order, however orders under $100.00 will automatically be shipped via UPS at the purchaser’s expense or incur a $10.00 shipping charge.

Returns:
All returns must have prior authorization from a sales representative in order to resolve which method of return is most efficient. A 15% restocking fee may incur for items returned. (Unauthorized returns will not be credited.)

Back Orders:
Customers may place orders for products that we do not have in our existing inventories. These items will be placed on back order status. As these items become available, they will be shipped with your subsequent order unless otherwise specified.